Frequently Asked Questions
- Where can I find your products?
- Can we order directly from you?
- Do you use any preservatives in your product?
- Are your products perishable?
- Are there any products in the market similar to yours?
- How are your products compared to the ones in the markets?
- Are your products contain monsodium glutamate (MSG)?
- Are there cooking directions on your products?
- Who are using your products?
- Do you have food-service sizes?
Question 1: Where can I find your products?
Answer: Our products are sold in most Asian markets in 50 U.S states, Denmark, Canada and Japan. If you need assistant in locating a market carrying our products, please contact us at (714)283-3663 or toll free 1(866)786-2843 or info@quocviet.com.
Question 2: Can we order directly from you?
Answer: Our business is wholesales. However, if you live far away from markets that are carrying our products, we will gladly ship directly to you.
Question 3: Do you use any preservatives in your products?
Answer: No, our products do not contain any preservatives. All flavors are processed from natural ingredients.
Question 4: Are your products perishable?
Answer: Our products are not perishable. They are shelf stable. You can store them at ambient temperature even after opening. Refrigeration is not required.
Question 5: Are there any products in the market similar to yours?
Answer: Yes, there are on some items but not all. Some products in the market have similar name to ours but not quality. As a matter of facts, we received many comments from our customers saying that our products are even better than the one that made from scratch.
Question 6: How are your products compared to the ones in the markets?
Answer: So far, there is no comparison. No one has match our quality and our price. We are the first company using the modern technology to convert the traditional products into convenient products. Our goal is to provide products that are simple to use and at the same time retain authentic taste and aroma at a reasonable price. Our products are made in the U.S.A. Our products are backed by a group of Food Scientists with years of experience in the food industry.
Question 7: Are your products contain monosodium glutamate (MSG)?
Answer: No, our products do not have Monosodium Glutamate (MSG) added.
Question 8: Are there cooking direction on your products?
Answer: Yes, there are cooking directions on all our products. The directions are on the products labels and it is in English, Vietnamese and some with Chinese. Our Canadian products have English, French and Vietnamese cooking directions.
Question 9: Who are using your products?
Answer: Our products have been sold in the markets for more than 5 years. Most markets repeat order from 1-2 months. Restaurants, hospitals, Rehab centers, schools and casinos are using food service sizes that are weighted from 3-4.5 lb. Each unit is for 10 gallons or 100 bowls.
Question 10: Do you have food-service sizes?
Answer: Yes, we have two food-service sizes. The 3-lb unit size (some are packed in 4.5 lb) is for 10 gallons of finished products. Each case contains 6 units. Also, we have the bucket size. Each bucket is 45-lb and it is for 150 gallons of finished products.
If you can't find your answer, please email us your questions info@quocviet.com
